Bin Mafia Terms of Service

1. Rental Agreement & Term

  • All dumpster rentals are for a 2-day period unless otherwise agreed in writing.
  • Each additional 24-hour period is subject to a charge of $35/day.
  • Customers are responsible for scheduling pickup before the end of the rental period to avoid extra charges.

2. Bin Placement & Access

  • Customer must provide a safe, accessible, and legal space for bin placement.
  • Placement instructions must be detailed at checkout or confirmed before delivery.
  • If delivery or pickup is blocked, inaccessible, or unsafe, a return trip fee may apply.
  • Bins must not be moved by the customer once placed.

3. Permitted Waste & Weight Limits

  • Each rental includes 1 metric tonne (1,000 kg) of waste.
  • Any weight beyond 1 tonne is billed at $0.225 per kilogram.
  • Customers must ensure materials are evenly distributed and do not exceed the rim of the bin.

4. Prohibited Materials

Do not dispose of any of the following:

  • Hazardous or regulated waste (paint, oils, solvents, chemicals)
  • Asbestos or contaminated materials
  • Electronics, batteries, propane tanks, or medical waste
  • Liquids, biohazards, or tires

Disposing of any prohibited materials may result in handling fees, legal action, or removal of service.

5. Damage & Property Liability

  • Bin Mafia is not responsible for damage to driveways, lawns, pavers, or surfaces during bin placement or removal.
  • Surface protection is the customer’s responsibility.
  • Once delivered, the bin is under the full care and control of the customer.

6. Customer Responsibilities

  • Ensure the bin is not overloaded, blocked, or tampered with.
  • Do not burn, paint, cut, or relocate the bin.
  • The customer is responsible for any damage beyond normal wear and tear, including graffiti or structural harm.

7. Fees, Payment & Invoicing

  • Full payment is required at time of booking.
  • If the bin is overweight, contains prohibited materials, or exceeds the rental period, the customer will be invoiced after pickup for any additional charges.
  • Bin Mafia does not store credit card information.
  • Invoices must be paid within 7 days of issue to avoid late fees.

8. Cancellations & Refunds

  • No refunds will be issued once a booking is made unless Cancellation Insurance was purchased at checkout.
  • Cancellation Insurance allows for a full refund if cancellation is requested at least 24 hours before the scheduled delivery time.
  • If no insurance was purchased, all sales are final.

9. Pickup Conditions

  • Bins must be ready, accessible, and safe for pickup.
  • Bins that are blocked, overloaded, or contain prohibited waste may result in additional handling charges or refusal of service.
  • A return trip fee may apply for unsuccessful pickups.

10. Limitation of Liability

  • Bin Mafia is not responsible for delays due to traffic, weather, road closures, or third-party interference.
  • Customer’s sole remedy for service disruption is a reschedule or service credit at our discretion.
  • Bin Mafia shall not be liable for indirect, incidental, or consequential damages.

11. Indemnification

Customer agrees to indemnify and hold harmless Bin Mafia, its employees, and contractors from any and all liability arising from misuse, damage, or failure to follow these terms.

12. Governing Law

  • This agreement is governed by the laws of British Columbia, Canada.
  • Disputes will be resolved in the jurisdiction of Grand Forks, BC or nearest jurisdiction.

13. Acceptance of Terms

  • By placing an order, the customer agrees to these Terms of Service.
  • Confirms understanding of fees, responsibilities, and refund limitations.
  • Acknowledges they will be invoiced for any excess charges post-pickup.

Hot Bee Mafia Inc. DBA Bin Mafia – All transactions are legally conducted under Hot Bee Mafia Inc., a company incorporated in British Columbia, Canada.
A copy of these terms is available at www.binmafia.com/terms.